got through to Clipper customer service today and got my refund, but it wasn't as much as I'd thought. due to the delay in checking card status online, the $10.35 I'd seen was the previous day's balance. the trip only cost $6.80, and should have been $5.20. anyway, all is well.
last updated 2018-10-15 23:00:04. served from tektonic.jcomeau.com